Get paid.
Keep customers coming back.

Tiger Fetch is an extension of your customer service team — helping businesses handle payment conversations with care, protect customer relationships, and get back to doing the work they love.

Built for our communities. No job is too small.

MoneyFollow up without carrying the whole job yourself.
TimePut your attention back where your business needs it.
RelationshipsMake payment conversations easier to have.

You shouldn't have to become a collections department.

Getting paid is part of running a business. But the work of following up can pull owners and teams away from the work they actually love.

The invoice is sent.

Then the waiting starts. Who remembers to follow up? When? What do you say? What if there is a dispute?

The relationship matters.

Your customer is not just a balance due. A thoughtful payment conversation can protect trust and leave the door open for the next project.

Why Tiger Fetch

Payment conversations can strengthen customer relationships.

We treat getting paid as part of the customer experience — an opportunity to make things clearer, easier, and more professional while keeping the relationship moving forward.

Tiger Fetch community partner

Your business deserves support.

Tiger Fetch is a community-based partner helping businesses handle payment conversations with care, so owners can spend more time doing the work they love and less time chasing what is already owed.

Every business matters — whether you have one invoice that needs attention or a growing process that needs support.

Start wherever you are

From a screenshot to a connected workflow.

You don't need a complicated setup to get started. We can meet you where your business is today and grow with you.

1

Send a screenshot

Have a couple invoices? A screenshot or a simple set of details can be enough to start.

2

Use a spreadsheet

For more invoices, send a spreadsheet or CSV. We organize the information into a clear workflow.

A modern back office

Simple for you. Sophisticated underneath.

Tiger Fetch can start with the tools you already use. Over time, the workflow can become more connected, giving you a clearer picture of what is outstanding, what has been promised, and what has been paid.

The point isn't to give you another dashboard to babysit. It's to make the work easier to hand off.

Invoice intakeScreenshot, typed details, spreadsheet or CSV
Authorized follow-upOnly the invoices you choose to hand over
Conversation trackingKnow where you’re at with every client, every time.
Payment visibilityClear records of what has been reported and received
You stay in control

Getting paid shouldn't mean handing over your business.

Tiger Fetch is designed as an extension of your customer service — not a replacement for your judgment.

Your customers stay your customers.

✓

You decide which invoices Tiger Fetch handles.

✓

You can stop outreach when a matter is resolved or you want to take it back.

✓

Disputes and sensitive situations can come back to you.

The money stays with you.

✓

Customers pay your business directly.

✓

Payment information is recorded so everyone knows what happened.

✓

You get a clear record of follow-up and outcomes.

The Tiger Fetch philosophy

“What if getting paid could be one more chance to strengthen the relationship instead of putting it at risk?”

A customer who knows what is happening, has a clear way to respond, and is treated with respect has a better chance of remembering your business for the right reasons. We want the payment conversation to support the next job.

A small beginning, together

Be one of Tiger Fetch's first three Community Partners.

We are opening three early spots for businesses that want to try a better way to handle payment follow-up — and help us shape the service while we build it.

01 · Bring one real projectChoose a payment follow-up situation where a little structure and follow-through would help.
02 · Try Tiger FetchYour first payment follow-up project is handled at no cost, so you can see the process before deciding what comes next.
03 · Help shape what comes nextGive us honest feedback on what worked, what didn't, and what would make the service more useful to your business.

Three spots only. There is no obligation to continue after the pilot. The goal is simple: build something genuinely useful for the businesses and communities we serve.

Community Partner application

Tell us a little about your business.

Keep it simple. You do not need to send invoices or customer information here. If the pilot looks like a fit, we will talk through the actual payment follow-up project with you before any work begins.

We’ll review your application and follow up personally. Please don’t send invoices or customer information here.
Straightforward pricing

We want our incentives pointed in the same direction as yours.

Choose a recovery-focused option or a more hands-on managed AR relationship.

Managed AR

$199 / month

+ 7.5% of qualifying recovered cash

  • Ongoing receivables follow-up and organization
  • Designed for businesses that want a continuing operational partner
  • Scope and commercial terms confirmed before work begins

How the Recovery cap works: The cap is a guardrail, not an automatic upgrade. If you reach 25 active invoices or $50,000 in authorized outstanding balance, we pause adding new Recovery-tier invoices. We can continue working the invoices already accepted, and capacity can reopen as active work or the authorized balance falls below the cap. If your needs regularly exceed the standard tier, we can discuss Managed AR or a custom volume-based arrangement before expanding scope.

One important principle: qualifying recovered cash and payment attribution are defined before work begins, so there is a clear record of what you’re paying Tiger Fetch for.

Why Tiger Fetch exists

We love the work. We just didn't love asking for the money.

Tiger Fetch was founded by someone who loved helping people with the work they needed — but wasn't nearly as enthusiastic about the part where someone had to talk about the bill coming due.

Instead of avoiding that uncomfortable part, we dove into it. We learned from people who were good at it, paid attention to what worked and what didn't, and built systems around better follow-up, better on-time payments, and better customer relationships.

Eventually, we got good enough at it that we started enjoying it. And we realized there are a lot of business owners and workers who love their work, care about getting paid, and would simply rather have someone else handle that conversation.

That's Tiger Fetch: let us do it for you — and turn a client into a return client while we do it.

Need to retrieve a payment? Consider it done.
— Tiger Fetch

A few questions

Good questions are part of a good relationship.

Do I have to hand over every unpaid invoice?

No. Tiger Fetch is designed around invoice-level authorization. You decide what you want handled.

What if my customer disputes an invoice?

That is a business issue, not something to bulldoze through. Disputes can be surfaced back to you for resolution.

What if I'm concerned about my customer relationships?

That matters to us. Tiger Fetch approaches payment follow-up as an extension of your customer service — professional, respectful, and clear. We make room for questions, disputes, prior payments, and timing issues rather than treating every unpaid invoice the same way. The goal is not just to help you get paid; it is to support the relationship you have built with your customer and help reinforce your reputation for being a business that communicates well and follows through.

How do I get started?

Send a couple invoice details, a screenshot, or a spreadsheet. We can start small and figure out the right workflow from there.

Does Tiger Fetch take the customer's payment?

No. Customers pay your business directly. Tiger Fetch tracks the agreed payment information for reporting and fee reconciliation.

Can you work with the systems I already use?

That's the goal. Start with what you have today; connected accounting and payment workflows can be added as the relationship grows.

What else can Tiger Fetch help with?

That's exactly the conversation we want to have. If there is a repetitive business problem sitting between you and the work you actually want to do, tell us about it.

What other problems are you carrying around?

Tell us what is taking time, creating awkward conversations, or getting in the way of great customer service. Tiger Fetch started with receivables. We're interested in the rest of the story, too.

Tell us about it